9 Phrases Allies Can Say When Called Out Instead of Getting Defensive

These days, there are often high levels of racial tension that exists between white allies and people of color. Given that, it is important that allies have a sense of the behavioral norms that many that many (not necessarily all) people of color like to see among allies. In the long run, the anti-racism movement needs to gravitate toward a culture with norms that make everyone feel supported. 

http://everydayfeminism.com/2017/05/allies-say-this-instead-defensive/